Pieter W. has extensive experience in the ICT sector, currently serving as a Helpdesk Employee at De Passerel since September 1998, where responsibilities include assessing incident urgency, independently diagnosing and resolving issues, managing the helpdesk system, and ensuring effective communication with users. Prior to this role, Pieter W. worked as an Administrative Employee at VluchtelingenWerk Nederland from May 1997 to September 1998, focusing on managing course and sports subsidies for clients. Pieter W. holds several certificates from De Passerel, along with a Propedeuse from Saxion University of Applied Sciences and a diploma from MEAO. Education includes various courses in office software and emergency response.
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