Joseph Gannon

Joseph Gannon is an experienced Technical Writer at Deacom, Inc., since May 2008, where responsibilities include testing and documenting the DEACOM software application, as well as maintaining and enhancing its online help system. Prior experience includes working as an SAP Consultant for an independent contractor from January 2004 to April 2008, where Joseph Gannon successfully reduced the turnaround time for monthly reports from 45 to 30 days, maintaining accuracy and customer satisfaction. Additionally, Joseph Gannon served as a Junior Business Analyst at FMC Corporation from 1998 to 2003, contributing to a team project that upgraded SAP to version 4.6c. Joseph Gannon holds a Bachelor of Applied Science degree in Business Administration and Management from Saint Joseph's University, earned between 1989 and 1994.