Dealer eProcess
Matthew Balling is an experienced support manager currently working at Dealer eProcess since August 2018, where responsibilities include overseeing technical support operations. Prior to this role, Matthew gained experience as a night crew member at Jewel-Osco from March 2018 to October 2018. Matthew's career also includes six years as an audio technician at Digital Conference Providers, where skills in assessing acoustics and managing audio equipment were developed. Earlier in the career, Matthew served as a senior photographer at Picture People from May 2003 to January 2009, leading a team and training staff in photography techniques. Matthew holds an Associate's degree in Web Page, Digital/Multimedia and Information Resources Design from Waubonsee Community College, earned between 2014 and 2018.
Dealer eProcess
Located in the Western suburbs of Chicago, Dealer eProcess is a full service digital partner, with over 1,600 dealer groups across the United States, Canada, and Holland. Founded in 2006, Dealer eProcess upholds a service-first culture mentality. As a leading digital partner, Dealer eProcess has won numerous awards for outstanding customer service, websites, and digital marketing, including DrivingSales.com, AWA (Automotive Website Awards), and more. Dealer eProcess has the answer every dealership is looking for. We use the latest in website design technologies and trends, and mix it together with years of website conversion data to create the most stunning and effective websites for our dealers. As a Google Premier and Bing Select Partner, Dealer eProcess has the ONLY system in the industry that can tell dealerships how many vehicles their digital marketing dollars have sold. We assist on streamlining a dealerships' business. With a full suite of digital products and services including live chat, a trade-in tool, parts catalog, call tracking, service schedule, conquest tool, credit application, and more, Dealer eProcess is not just your typical website vendor.