Eran Gross has a diverse work experience spanning various roles and companies. Eran is currently working at DealHub.io as the Vice President of Customer Success America. Prior to this role, they served as the Head of Customer Success Americas at DealHub.io, where they played a pivotal role in offering a no-code platform for sales organizations to streamline their processes and create an accurate pipeline.
Before joining DealHub.io, Eran worked at Amazon Web Services (AWS) as a Technical Account Manager, where they developed and maintained strong business and technical relationships with customers. Eran also worked as the Head of SaaS Customer Success at Micro Focus, where they were responsible for managing the ongoing relationships with customers and driving adoption of various SaaS products.
At Hewlett Packard Enterprise, Eran held multiple roles, including Senior Manager of SaaS Advanced Consultancy Services and Success, HP SaaS ALM EMEA & APJ Delivery Manager, and HP SaaS ALM Production & Operations Team Lead. In these positions, they focused on delivering value-added solutions, improving customer satisfaction, and optimizing service availability.
Earlier in their career, Eran worked at Mercury Interactive as part of the global operation team responsible for the Mercury Interactive Performance Center and SaaS customer portal application. Eran also gained experience as a Web Developer at Webcollage, where they developed a content management platform for product information publishing and syndication.
Eran started their career at Intel Corporation as a System Administrator and Web Developer, supporting the Supply Chain process and internal applications.
Throughout their career, Eran has demonstrated expertise in customer success, relationship management, and driving value for customers.
Eran Gross completed their Bachelor of Science (B.Sc.) in Computer Software Engineering from 2002 to 2006 at SCE - Shamoon College of Engineering.
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