Neal Cook

Neal Cook has a diverse work experience in customer success and customer support roles. Neal is currently working as a Customer Success Manager at DealHub.io, where they are responsible for connecting teams and processes, executing deals faster, and creating an accurate and predictable pipeline. Prior to this, they worked as a Manager of Customer Success at Place Technology from 2020 to 2022. Before that, Neal was a Customer Success Manager at RealMassive from 2018 to 2020, where they ensured that customers realize the value of the company's solutions and managed them through the entire customer lifecycle. Earlier in their career, Neal served as the Director of Client Support at Front Rush powered by ACS Athletics, where they oversaw a team of customer support and success managers and focused on client satisfaction and value realization. Neal also held positions as a Senior Customer Service Representative and Customer Service Specialist at Front Rush.

Neal Cook obtained a Bachelor of Science in Sport and Recreation Management from Temple University in 2011. In addition, they received a certification in Commercial Real Estate Analysis and Investment from the MIT School of Architecture and Planning in April 2020.