Adam Cole

Adam Cole is a seasoned professional with extensive experience in workforce management, customer relations, and sales. Currently serving as a Workforce Management Analyst Senior at Dean Health Plan, Inc. since April 2022, Adam Cole utilizes a blend of analytical skills and database management acquired during previous roles at Mercury Healthcare, where responsibilities included overseeing contact center operations, quality assurance, and customer relationship management. Adam Cole's earlier career includes positions at Phillips Distributing, where sales and merchandising skills were developed. Academic credentials include a Bachelor's degree in Marketing from the University of Wisconsin-Whitewater and an Associate's degree in Marketing from Madison Area Technical College.