Dean Health Plan, Inc.
Tranace Ross is an experienced professional in the healthcare and customer service sectors, currently serving as Claims Operations Team Lead at Dean Health Plan, Inc. since January 2015. Prior experience includes roles as a Customer Service Quality Assurance Auditor at WPS Health Insurance, where auditing medical insurance claims for military beneficiaries was a primary responsibility, and as an intern at SSM Health and Karmenta Nursing Home. Tranace has also worked as a Resident Assistant at Kindred Heart Living Assistant and was a manager at Guaranty Bank FSB. Educational qualifications include an Associate of Science in Health Information Management and training in Medical Office Administration and Medical Billing Insurance Coding from Herzing University-Madison, complemented by an accounting background from Milwaukee Area Technical College.
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