Mike Helfer

Mike Helfer is a seasoned professional with extensive experience at Verizon, serving as a Sr. Leadership Trainer since September 2006, where responsibilities include developing leaders across various channels and facilitating effective communication with stakeholders. Previous roles at Verizon include Senior Sales Trainer and Government Customer Service Coordinator, focusing on customer experience and project management. Additionally, as a Dear World Storyteller, Mike Helfer contributes to fostering a culture of authenticity and inclusivity through storytelling. Academic credentials include a BA in English from the University of Maryland Baltimore County and a Certificate in Graphic Arts from the Art Institute of Washington.