Ariana Mendoza

Ariana Mendoza, MBA, is an accomplished Senior Business Analyst at Dearborn Group, where responsibilities include process design development, validation, documentation, and operational analysis. Previously, Ariana served as Implementation Leader II at MetLife, overseeing conversion and installation of new client plans. With a diverse background in business analysis and client implementation, including roles as New Business Case Specialist and Proposal Specialist at Dearborn Group and HCSC, respectively, Ariana demonstrates expertise in project management and customer experience. Career beginnings included positions at Blue Cross and Blue Shield, Chase, United Colors of Benetton, and Direct Pay, providing a foundation in customer service, fraud analysis, and marketing coordination. Educational achievements include an MBA and a Bachelor's degree in Marketing from Northern Illinois University.