Alexander Lum is an experienced Implementation Manager at Decagon since 2026, previously holding various managerial roles in solutions architecture and implementations at Hyperscience from 2020 to 2025. During tenure at Hyperscience, Alexander led design sessions, facilitated testing, and trained customers, while also implementing process solutions and monitoring customer satisfaction. Prior experience includes leading implementations for Kyriba as a Practice Lead and Senior Implementation Consultant, and conducting business process reviews at Reval, where Alexander streamlined processes and managed global data migrations. Alexander's early career included internships at UPS, focusing on performance monitoring and efficiency improvements. Alexander holds a Bachelor of Engineering in Engineering Management from Stevens Institute of Technology.
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