Ivan Duh

Ivan Duh is an experienced professional with a diverse background in retail, operations management, and customer service. Currently serving as an Instore Sales Team Leader at Decathlon Deutschland since March 2018, Ivan optimizes the in-store customer experience and supports store management in recruitment and training. Previous roles include Operations Manager at Fusion Lifestyle, where Ivan achieved financial and customer service targets, and Assistant Manager at Grancaffe, coordinating dining activities and ensuring quality service. Ivan's analytical skills were demonstrated as a Sales Strategy, Analytics and Operational Analyst at Rackspace Ltd, and earlier experiences included swimming instruction and various roles in marketing and cost control. Ivan holds an M.B.A. in International Business from Cardiff Metropolitan University and additional qualifications in coaching and teaching aquatics.