Camille Lenis

Camille Lenis is a seasoned professional in customer service and retail management, currently serving as Responsable Service Client et Expérience Client at Decathlon Switzerland since June 2023. In this role, Camille is focused on creating a trustworthy environment and enhancing customer experiences through strategic communication and a strong service policy. Prior to this, Camille worked at Decathlon France from November 2019 to June 2023 as Responsable de Rayon, where responsibilities included implementing commercial policies and ensuring customer satisfaction. Earlier experience includes an assistante chef de produit role at Domyos, where Camille was involved in customer feedback analysis, product communication, and market studies, as well as positions in recruitment and sales. Camille holds a Master's degree in Management des Business Units from IAE Lille and a Bachelor's degree in Management from Université Catholique de Lille, complementing a strong educational background with practical experience in various retail and management roles.