Kreston Edghill

IT Service Delivery & Point Of Sale Operations Manager at Decathlon UK

Kreston Edghill is an accomplished IT professional with a robust background in service delivery and point of sale operations. Currently serving as the IT Service Delivery & Point Of Sale Operations Manager at Decathlon UK since June 2021, Kreston manages POS operations across 28 countries, achieving a 99% system uptime. Prior roles include IT Service Delivery & Support Manager and notable contributions such as increasing first contact resolution from 58% to 85% and enhancing helpdesk automation from 78% to 89%. Kreston's career spans multiple companies, including Bluecube Technology Solutions and easyJet, with a solid foundation in technical support roles. Kreston holds GCSEs from Oakgrove, emphasizing commitment to continuous improvement and excellence in IT services.

Location

London, United Kingdom

Links

Previous companies

easyJet logo
Computacenter logo
Bluecube Technology Solutions logo
Kier logo



Offices