Jessica Lauren

Jessica Lauren has a wealth of experience in customer experience management, having worked in the field since 2012. Jessica began their career with NewYorkDress as a CX Operations Lead in 2012 and then moved on to Scentbird in 2015, where they held the roles of CX Tier 2 Project Manager and CX Manager. In 2018, they took on the role of CX Manager at Deck of Scarlet.

Jessica Lauren attended Hunter College from 2012 to 2014, where they earned a Bachelor's degree in Psychology.