Kim Metcalf is an accomplished marketing professional with extensive experience in customer marketing and client relationship management. Currently serving as the Customer Marketing Manager at DecoPac, Inc. since September 2018, Kim previously operated as an Independent Consultant, providing pro bono marketing consulting and volunteer work with organizations such as Gilda’s Club and United Way. Prior roles include Account Supervisor and Relationship Manager at Aimia Inc., where Kim directed client relationships and developed consumer loyalty programs, and Senior Account Manager responsible for managing key accounts valued over $2MM. Earlier experience at Carlson Marketing involved managing the Account Management team and driving innovative marketing solutions for Fortune 500 clients. Kim holds a Bachelor of Arts degree in Psychology and Sociology from the University of Minnesota.
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