Dedicated Financial GBC offers portfolio servicing, MCA collections, account rehabilitation, UCC enforcement, account scoring, portfolio purchasing, asset recovery, asset remarketing, commercial collections, legal services, and consulting. As an industry leading Business Process Outsourcing (BPO) vendor, we flex and mold to your business processes in order to function as a seamless extension of your own company. As a result, you get all of the responsiveness, flexibility, and reliability of an in-house commercial collections department without any of the associated management costs. 
The high level of service that you receive from our team is unparalleled. We use manual dialing on every call, and we seek true engagement with the people we contact, which has resulted in outstanding collection rates, industry leading client retention rate, and a 5-star Google rating (as of June 2023). When it comes to our team, you will find that everyone you encounter exhibits and embodies drive, passion, and a desire to provide excellent service. 
We are also a commercial financial services provider with a unique goal: to change the world for the better. Through our partnerships with organizations like Feed My Starving Children and committees that create service opportunities around the globe, and through our individual service work both at home and abroad, we are dedicated to putting public service first.
We act as a force for good in order to have a positive impact on the people and businesses that we encounter, and we focus on significance, knowing that it will lead to success. 
Our company culture is a positive one, focusing on investing in growth and providing team members with an opportunity to express their opinions without judgment. To us, positive relationships are at the heart of our ability to serve both in business and in all other facets of life. Knowing this, we cultivate and cherish close relationships with all of our stakeholders, from our clients and team members

Consulting

Dedicated Financial GBC

Dedicated Financial GBC's headquarters in Shoreview, MN, United States

Shawn Smith

Jay Keckhafer

Scott Wallace

The Workout Team at Dedicated Financial GBC focuses on efficiently rehabilitating distressed accounts, working directly with clients to develop customized resolution plans. This dedicated team employs strategic communication and engagement techniques to maximize recovery efforts, ensuring a seamless experience for clients while maintaining high collection rates. Through collaboration and a commitment to service excellence, the Workout Team plays a pivotal role in transforming potential losses into positive outcomes for both the company and its clients.

Workout Team

The Business Operations Team at Dedicated Financial GBC is responsible for optimizing the company’s internal processes to enhance service delivery and client engagement. Led by the Intake Manager, the team analyzes operational workflows, manages client accounts, and ensures that all portfolio servicing activities align with the company’s commitment to excellence. By leveraging data-driven insights and fostering strong relationships with clients, the team plays a critical role in driving performance and supporting the overarching mission of positive social impact.

Business Operations Team

The Leadership Team at Dedicated Financial GBC sets the strategic direction and oversees the execution of company initiatives, ensuring alignment with the organization’s mission to provide exceptional service and drive positive change. Comprising the CEO, Vice President of Asset Management Services, and the Chief Financial Officer, this team cultivates a culture of collaboration and innovation while prioritizing sustainable growth, stakeholder engagement, and community impact, ultimately enhancing operational effectiveness and maintaining the company's industry-leading standards.

Leadership Team

The Legal Support Team at Dedicated Financial GBC plays a crucial role in ensuring compliance with legal standards and regulations in the areas of commercial collections and financial services. This dedicated group assists with contract management, provides administrative support for legal proceedings, and conducts research to facilitate effective dispute resolution. By collaborating closely with other departments, they help safeguard the company's interests while fostering positive relationships with clients and stakeholders.

Dedicated Financial GBC

Org chart

Teams

Workout Team

Business Operations Team

Leadership Team

Legal Support Team

Offices

Dedicated Financial GBC

Org chart

Teams

Workout Team

Business Operations Team

Leadership Team

Legal Support Team

Offices

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