MD

Michael Dizon

Customer Support Engineer

Michael Dizon has a diverse work experience spanning over two decades. Michael began their career as an Independent Contractor from 2001 to 2006. Dizon then worked at Harmony Information Systems, Inc. as a Customer Support Analyst and later as a QA Test Engineer from 2006 to 2009, receiving the company's "Chain of Excellence Award" in both positions.

From 2009 to 2013, Dizon worked at Cernium as a Video Technical Support Engineer and later as a Video Quality Assurance professional, managing product testing efforts and receiving the 2012 ESX Maximum Impact award for CheckVideo.

In 2013, Dizon joined Ekahau, Inc. as a Technical Support Engineer, specializing in WIFI and RTLS. Michael provided support to clients, evaluated WLAN design plans, and interpreted survey data.

From 2016 to 2018, Dizon was employed by Merone's Inflight and Corporate Catering. Michael served as the Aviation Operations Specialist, focusing on logistics, procurement, production, and delivery of catering services for private aircraft. Later, they became the Aviation Services Delivery Manager, overseeing all aspects of the International Aviation Team.

In 2018, Dizon joined American Well as a Senior Telehealth Support Engineer, providing technical support in the telehealth field until 2022.

Currently, Dizon works as a Customer Support Engineer at Dedrone, starting in 2022.

Michael Dizon has a Bachelor of Science degree in Computer Networking from Strayer University. Michael also has a Bachelor of Science degree in Computer Applications from De La Salle University. Additionally, they hold a certification as an ECSE (Ekahau Certified Survey Engineer) from Ekahau. However, specific information about the start and end years of their education and the month and year of obtaining their certification is not provided.

Location

Reston, United States

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