Phil D. is a seasoned leader in customer support and experience management, currently serving as the Head of Support and Services at Deel since January 2022, where Phil leads a global Customer Experience team across 31 countries. Prior to Deel, Phil held the position of Head of Global Support Operations at Wish, overseeing a team of over 1,000 support agents and managing a strategy that catered to 16 languages. Experience also includes significant roles at Trov Inc., Nitro, Inc., Evernote, Astro Gaming, Cryptic Studios, and Rearden Commerce, focusing on global support operations, customer success initiatives, and innovative support systems. Phil's extensive background demonstrates a commitment to enhancing customer experiences and support efficiencies in diverse industries.
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