Ray Ho is an experienced professional currently serving as a Senior Workforce Management Analyst at Deel since March 2021, focusing on optimizing workforce structures and schedules. Prior roles at Deel include Senior Shift Manager, where expertise in queue and shift management was developed, and Customer Support Specialist, contributing to the establishment of the support team. Additional experience includes leading a customer service team at 5CA from June 2019 to March 2021, acting as a Headhunter at RZY Service from May 2015 to June 2020, and serving as a Subject Matter Expert at Sutherland, providing support to UberEats partners. Ray Ho also holds a Bachelor of Science in Applied Accounting from Oxford Brookes University and an ACCA qualification from Sunway College.
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