Stefanie Koch is an experienced professional in customer success and operations management with a strong background in the food delivery and technology sectors. Currently serving as a Senior Customer Success Manager at Deel since May 2024, Stefanie previously held the same title at Sastrify from March 2023 to May 2024. Prior roles include leadership positions at Gorillas, where responsibilities included managing international commercial operations and rider growth, and team leadership at LemonOne and Deliveroo, where Stefanie was instrumental in onboarding, partner acquisition, and operational improvements. Stefanie's experience also encompasses project management, relationship building, and data-driven decision-making, with foundational education in International Business and Management from Hanyang University and the Amsterdam School of International Business.
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