Deep Blue Communications
Mark Nietzel is a seasoned technical project manager with over 24 years of experience in the telecommunications industry. Currently serving as a Senior Service Delivery Project Manager at Deep Blue Communications since October 2022, Mark contributes to the management and installation of commercial WIFI networks, solidifying Deep Blue's position as a leader in providing WIFI solutions for various sectors, including hospitality and entertainment. Prior to this role, Mark worked as a Project Manager for Comcast Business and Telamon, demonstrating a strong background in managing complex projects. Mark holds a Bachelor’s degree in Speech Communication and Rhetoric from Northeastern University and a Technical Associates degree in Telecommunications Management from DeVry University.
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Deep Blue Communications
Deep Blue Wireless was founded in 2001 and quickly developed a national footprint providing high-speed Internet access (HSIA) installation and support solutions to hotels throughout the United States, Canada, Mexico, and the Caribbean. HOTEL WIFI Deep Blue Communications, named 2014 Supplier of the Year by Wyndham Worldwide, is a premier partner of Ruckus Wireless, and installs and supports Guest Wi-Fi networks for major hotel brands such as Marriott, Hyatt, IHG, Choice Hotels International, and are a Preferred Vendor for Wyndham Hotels and Resorts. HOTEL INTERNET SERVICES Deep Blue Communications offers a full range of services the individual needs of each of the hotel. The systems that are engineered are designed to provide high-speed Internet access (HSIA) to all of the areas of the hotel that require network access. RETAIL WIFI Deep Blue’s extensive experience includes implementation for the nationwide automobile retailer CarMax as well as building out services for the offices of the New York State Workers’ Compensation Board, Ripley's Believe It or Not, and Price Chopper Markets among others. LARGE ENTERTAINMENT VENUE WIFI Entering the large venue entertainment vertical in 2014, Deep Blue has carved out significant market share with several large amusement parks. SUPPORT Deep Blue Communications supports nearly 1,500 locations, including over 100,000 hospitality guest rooms across 49 states, and are continually adding to their growing list of customers. WIFI SOLUTIONS Some of the WiFi Solutions that are offered include: • Custom Software Integration • Network Hardware Installation and Maintenance • 24/7 Guest Help Desk Support • Proactive Network Monitoring and Support • Hotel Operations Network and Guest Network Security and Segmentation • Customized Terms of Use Agreements and Portal Pages • Flexible Guest Billing Options • Usage and Billing reports • Online Credit Card Processing • Marketing and Support Materials