Giri Amarakone

deepPiXEL is an AI technology system that makes it easy for customer support teams to answer questions quickly and converse proactively with customers using automated live chat.Since many of the queries that come into contact centers are repetitive, we’re able to take these queries and existing contact center data and provide automated answers tothe contact center employee or the end customers.deepPiXEL can engage with users individually, smoothly handle spikes in user queries, and queue complex questions to human agents.Plus, our unique NLP gives our solution a larger number of answers and better accuracy, providing greater value to the customer while reducing costs to the company.