Madeline Fortner has extensive work experience in various roles and industries. Madeline is currently working as a Lead Product Designer for Defense Unicorns. Prior to this, they held the position of Lead Product Designer at SpaceCAMP, where they were responsible for all aspects of the Battle Drill Product Design. Before that, they worked as a User Experience Designer at KBR, Inc.
Madeline also has experience in digital solutions management and marketing. As a Digital Solutions Manager at Accurate Electric, Plumbing, Heating, and Air, they analyzed company CRM software utilization and business procedures to identify areas for optimization and growth. Madeline also worked as a Marketing Associate, where they executed marketing campaigns and created a marketing mailer that generated significant revenue. In addition, they served as a Project Manager for a solar city subcontract, where they managed project deadlines and achieved a significant reduction in project completion time.
Madeline's previous experience includes a role as a User Experience Graduate Intern at ServiceTitan, where they spearheaded projects to improve user engagement and was a product manager for a winning hackathon project. Madeline also served as a Program Coordinator at Camp Fire and led the Teen Leadership Training program, overseeing the implementation of a revised training curriculum.
Earlier in their career, Madeline worked as an Administrative Assistant at Chaffey College, where they digitized the student grievance process to improve accessibility and compliance with education regulations. Madeline also worked as an English Second Language Instructor at Eastern Technological College, teaching English to Thai business students, and as a Permit Technician at Accurate Electric, Plumbing, Heating, and Air.
Madeline's diverse background also includes experience as a Medical Social Worker at Hendrick Health System, where they provided case management services and conducted psychosocial intake assessments.
Overall, Madeline Fortner has a strong background in product design, user experience, digital solutions management, marketing, program coordination, and administrative support.
Madeline Fortner has a Master's degree in Communication from Abilene Christian University, which they obtained from 2017 to 2019. Prior to that, they completed their Bachelor's Degree in Social Work at the same university from 2011 to 2015. In addition to their formal education, Madeline has obtained several certifications. In February 2020, they received the certifications "Cert Prep: Scrum Master" and "InVision Essential Training: Studio" from LinkedIn. Madeline also obtained the certifications "UX Research: Lean Experimentation" in January 2020, "Digital Product Management: Modern Fundamentals" in December 2019, and "Design Thinking: Implementing the Process" in August 2018, all from various online platforms such as LinkedIn and Coursera. Madeline has additional certifications on topics such as Agile Project Management Principles, Creating a Culture of Change, The Neuroscience of Learning, and Developing Your Emotional Intelligence, all obtained between June 2018 and July 2018 from LinkedIn.
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