Thais Vieira

Thais Vieira is a seasoned IT support analyst with extensive experience in network administration and user support. Currently employed at Defensoria Pública do Estado de Minas Gerais since February 2019, Thais previously held roles at MGS - Minas Gerais Administração e Serviços S.A. and Secretaria de Estado de Saúde de Minas Gerais from July 2012 to July 2018. Thais has a strong background in troubleshooting hardware and software issues, managing user accounts in Active Directory, configuring networks, and executing preventive maintenance on IT equipment. Thais also worked at SONDA as a Technical Support Analyst and at Maxxdata Solutions and Technology LTDA in a Help Desk role, in addition to an internship at LOTEMOC DISTRIBUIDORA LTDA. Educational qualifications include a Tecnólogo degree in Computer Networks from Faculdade Pitagoras and a Técnico degree in Computer and Network Technology from Senac Minas.