Carrie Frankenburg

Carrie Frankenburg has worked as a Customer Success Manager at DefinedCrowd Corp since September 2020. In this role, they are responsible for customer adoption, retention, and satisfaction. Carrie manages proactive relationship management to maintain overall customer health.

Prior to this, Carrie worked at Nuance Communications from May 2013 to November 2019 as a Principal Business Development Manager - Partner Manager. In this role, they managed existing content partners, negotiated deals with international companies, and oversaw budget and reporting.

From December 2011 to May 2013, Carrie served as a Senior Manager - Content Partnerships at Tweddle Group Technologies.

Earlier in their career, Carrie held the position of Sr. Project Manager, e-commerce at AT&T from November 2010 to December 2011. Carrie managed the development and implementation of new e-commerce programs.

Prior to that, they worked at Microsoft as a Sr. Product On-boarding Manager, e-commerce from November 2006 to November 2009.

Carrie also has experience working at Amazon.com as a Senior Product & Strategic Alliances Manager from October 2001 to August 2006 and at Apex Learning as a Program Manager from April 1999 to April 2001.

Carrie Frankenburg has obtained a Bachelor's degree from Lawrence University, although the specific field of study is unspecified. Additionally, they hold a Master's degree in Education from the University of Colorado. No further information regarding their education history, such as start and end years, is provided.