Sarah Hay

Sarah Hay currently serves as a Claims Assistant at Definity, a position held since April 2022, where responsibilities include supporting national team leaders, managing incoming claims, and facilitating communication during litigation. Prior to this, Sarah gained experience as a Financial and Records Assistant at the University of Waterloo from September 2019 to March 2022, contributing to financial operations and client interactions within a multi-physician clinic. Previous roles include administrative responsibilities at Tavistock Dental and a server position at The Old Country Restaurant. Sarah also completed a practicum as a Communication Clerk at St. Mary's General Hospital and worked as a Client Service Delivery Coordinator at CarePartners. Early experience involved document management at Erb Transport Inc. Sarah holds a diploma from Conestoga College, completed between 2016 and 2018.