Kelly Cotrina currently serves as Jefe Call Center Delivery at DEGASA, overseeing logistics management for home delivery branches, menu performance across sales platforms, and ensuring quality customer service and incident resolution, while also managing new projects. Previously, Kelly held the position of Administrativo at TotalCheck, where responsibilities included document review for automotive credit mandates and data entry into SAP. Earlier experience includes a role as Ayudante de Alimentos y Bebidas at ibis budget Hotel, focusing on cash reconciliation and customer service. Kelly is pursuing a Técnico en Gestión Logística degree at Duoc UC, expected to complete in December 2025.
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