William Martin

William Martin is an experienced professional in information technology and management, currently serving as Configuration/Quality Manager at Delaware Nation Industries since December 2019, where responsibilities include managing software and hardware configuration changes. Previous roles include Deputy Program Manager/Helpdesk Manager at Croop-LaFrance Inc, overseeing a Help Desk staff serving over 30,000 personnel, and Client Experience Supervisor at the Department of Rehabilitation Services, managing information technology operations and systems. Earlier experience includes Helpdesk Manager at St. Gregory’s University and various positions within the United States Air Force, where William Martin led technical teams and ensured operational support for IT infrastructures. William Martin holds an Associate of Science degree in Information Systems from the Community College of the Air Force.