Delib is a digital democracy company, founded in 2001 in a fit of frustration at outdated general election practices that failed (and still do) to take into account the democratic decisions that actually affect citizens. Democracy doesn’t just stop after a general election. It’s everywhere, every day. 

The problem was that citizens either didn’t know how to access it, or had to jump through so many hoops to take part that it just wasn’t worth their time. Why on Earth were organisations still using such outdated, inaccessible processes when there was this marvellous thing called the internet at their disposal? 

Which is where Delib comes in. We look at democratic processes that aren’t functioning properly, and design digital products that make them work for an internet age.

Our technology is created with the dual intent of making democracy accessible for citizens beyond the ballot box, and simplifying the process of engaging with citizens in everyday democratic decisions. By lowering the barrier to entry, the process of participation becomes more convenient, meaningful and representative for citizens as as well as governments, because that’s what democracy’s all about, right?

We’ve got three products to help with three different democratic processes. These are: Citizen Space, our flagship consultation platform; Simulator, a deliberative prioritisation tool for getting the public involved in complex decision-making; and Dialogue, a crowdsourcing platform for constructive conversations online.

Our products are in use by 160+ governments bodies around the world. Delib’s customers have run consultations and engagement activities on everything from planning for the impacts of climate change, to setting policing priorities, to historical constitutional issues like the Scottish Independence Referendum. 

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Information Technology

Delib

Andy Parkhouse

Katharine S.

Kimberley Irons

Hamish Woodside

The Customer Success Team at Delib is dedicated to ensuring that clients effectively leverage the company's digital democracy products to enhance citizen engagement and participation. They provide personalized support and guidance throughout the customer journey, from onboarding to ongoing product usage, helping organizations successfully design and implement consultations and engagement activities. By fostering strong relationships and gathering feedback, the team aims to ensure clients achieve their goals, optimize their use of Delib's tools, and ultimately, contribute to more informed and inclusive democratic processes.

Delib

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Customer Success Team

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Delib

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Customer Success Team

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