Delight.ai is the branded AI concierge that helps every customer feel seen, remembered, and cared for. Powered by Sendbird, it combines memory, personalization, presence, and trust to deliver experiences that feel truly personalized, always present, and deeply human.

By remembering every customer and understanding their intent, Delight.ai creates personal and purposeful interactions that strengthen customer loyalty, increase engagement, and drive revenue — all while maintaining the control, observability, and reliability enterprises expect.

delight.ai

John S. Kim

This department focuses on driving revenue through the development and management of client relationships and sales strategies.

Sales Management

This department focuses on the development and management of artificial intelligence technologies and systems.

AI Engineering

This department oversees the organization and coordination of artificial intelligence agents to enhance operational efficiency.

AI Workforce Management

This department focuses on ensuring that enterprise customers achieve their desired outcomes while using the company's products or services.

Customer Success Management

This department focuses on integrating technology solutions into client operations to enhance product delivery and performance.

Forward Deployment

This department focuses on user experience and product branding through innovative design solutions.

delight.ai

Org chart

Teams

Sales Management

AI Engineering

AI Workforce Management

Customer Success Management

Forward Deployment

Design Department

Offices

delight.ai

Org chart

Teams

Sales Management

AI Engineering

AI Workforce Management

Customer Success Management

Forward Deployment

Design Department

Offices

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