We are dedicated to transparency, open communication and building trust that lasts beyond a transaction.

We achieve success for our partners and take personal accountability for everything we do.

We lead with curiosity, which drives us towards continuous learning and innovation.

We approach every activity and opportunity with tenacity and tireless execution.

We never settle; we constantly seek out new ideas with ambition and enthusiasm.

We share an entrepreneurial spirit that inspires us to go above and beyond in everything that we do.

Impel offers automotive dealers, wholesalers, OEMs and third-party marketplaces the industry’s most advanced digital engagement platform.

Retail

Impel

Impel's headquarters in Syracuse, NY, United States

Devin Daly

Matthew Muilenburg

John Clavadetscher

Jaimesen Heins

Dachi Choladze

Eric Portman

Wayne Pastore

Michael Quigley

Todd MacLean

Ned Kingsley

Anthony Giannobile

Deepak Sindwani

The Customer Success Team at Impel is dedicated to ensuring that automotive dealers, wholesalers, OEMs, and third-party marketplaces maximize the value of their engagement with the company's digital platform. They achieve this by providing expert guidance, technical support, and proactive account management, fostering strong relationships with clients to enhance their overall experience and drive satisfaction. This team plays a critical role in understanding customer needs, identifying opportunities for growth, and ensuring successful implementation and utilization of Impel's solutions.

Customer Success Team

The Leadership Team at Impel is responsible for setting the strategic direction and overseeing the company's overall operations in the automotive digital engagement sector. This diverse group collaborates to drive innovation, enhance customer success, and ensure financial health, while also focusing on business development and marketing strategies to elevate Impel's market position and foster strong industry relationships. Together, they guide the company's vision, product development, and operational efficiency to deliver unmatched value to automotive dealers and manufacturers.

Leadership Team

The Sales Operations Team at Impel is responsible for optimizing the efficiency and effectiveness of the sales process across various markets. They support the sales force by analyzing performance metrics, implementing sales strategies, providing training and resources, and fostering communication between stakeholders to drive revenue growth and enhance customer engagement for automotive dealers and partners.

Sales Operations Team

The Engineering Team at Impel is responsible for designing, developing, and maintaining the company's advanced digital engagement platform. This team collaborates on software solutions, ensures high-quality performance through testing and support, and leverages data analytics to enhance user experience. Additionally, they integrate AI technologies to optimize automotive dealer and consumer interactions within the platform.

Engineering Team

The Product Management Team at Impel is responsible for defining and driving the product strategy of the digital engagement platform. This team collaborates across various departments to align product initiatives with business goals, prioritize features, manage product lifecycles, and ensure seamless integration of AI technologies. They also focus on enhancing user experience and delivering high-quality solutions that meet the needs of automotive dealers and marketplaces.

Product Management Team

The Marketing Team at Impel is responsible for crafting and executing strategic marketing initiatives that drive brand awareness and engagement within the automotive industry. This team develops compelling content, manages events, and oversees creative direction to promote Impel's innovative digital engagement platform to dealers, wholesalers, and OEMs, ensuring alignment with overall business objectives.

Impel

Org chart

Board & advisors

Teams

Customer Success Team

Leadership Team

Sales Operations Team

Engineering Team

Product Management Team

Marketing Team

Offices

Impel

Org chart

Board & advisors

Teams

Customer Success Team

Leadership Team

Sales Operations Team

Engineering Team

Product Management Team

Marketing Team

Offices

Related companies