Amro Ahmed

Amro Ahmed is a seasoned professional with a diverse background in customer service and technical support. Currently serving as a Technical Support and Onboarding Specialist at Deliverect since April 2022, Amro is responsible for onboarding customers, activating licenses, and providing product training. Prior experience includes working as an Apple Senior Customer Service & Technical Support representative at Teleperformance, where skills in handling customer inquiries and emphasizing product features were honed. Previous roles also include Customer Service Sales Representative at Cupola Teleservices, Customer Service Representative at the British Council, and Customer Relations Officer at Sedi Cultural Institute in Khartoum, Sudan. Amro holds a Bachelor’s degree in Science from the University of Khartoum, obtained in 2010.