Deliverect
Ofelia Ramirez Arreola serves as the Customer Success Coordinator Lead EMEA at Deliverect, where responsibilities include implementing efficient processes for a new customer success department and managing a team of eight across various global offices. Prior experience includes roles as a Customer Success Agent at Deliverect, Manager at TACOS MEXICAN RESTAURANT, and English and Spanish Teacher at Huiyang Country Garden Kindergarten. Ofelia has also worked as the International Mobility Coordinator at Universidad Juárez del Estado de Durango, interned at the Greater Washington Hispanic Chamber of Commerce, and served as a staff intern at the Secretaría de Relaciones Exteriores de México. Ofelia holds a Bachelor of Laws from Universidad Juárez del Estado de Durango and completed project development studies at The Washington Center for Internships and Academic Seminars.