Lucy Lotto

Front Of House & Experience Manager at Deliveroo

Lucy Lotto is an experienced professional in front-of-house management and customer service with a career spanning over a decade. Currently, Lucy serves as the Front of House & Experience Manager at Deliveroo since February 2021. Prior to this role, Lucy held various positions at Canaccord Genuity Wealth Management, including Front Office Receptionist and Team Assistant from August 2017 to August 2020. Earlier experience includes serving as a Team Assistant at Hargreave Hale Fund Management Limited from August 2012 to July 2017 and as a Customer Service Representative at Barclays Bank UK PLC from March 2010 to April 2012.

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Deliveroo

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Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski. Deliveroo works with over 140,000 best-loved restaurants and grocery partners, as well as 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with around 3,500 employees in offices around the globe. Deliveroo operates in nearly 800 locations across 11 markets, including Australia, Belgium, France, Hong Kong, Italy, Ireland, Netherlands, Singapore, United Arab Emirates, Kuwait and the United Kingdom.