Abdo Sharaf

Abdo Sharaf is a seasoned professional in technical account management and customer success, currently serving as a Technical Customer Success Manager at Dell Technologies since May 2025. Prior experience includes roles as a Technical Account Manager at DoiT and Amazon Web Services, where expertise was applied to tackle complex problems and deliver effective solutions for clients. Earlier positions encompassed a Systems Reliability Engineer at Nutanix, focusing on troubleshooting and improving product serviceability, and a Linux Systems Engineer/Technical Lead at IPsoft, managing diverse infrastructures and automating tasks. Abdo Sharaf holds a Bachelor of Applied Science in Electrical, Electronics, and Communications Engineering from Modern Science and Arts University, completed in 2013.