Broderick Roberson

Broderick Roberson has a robust background in program and project management within the technology sector, particularly at Dell and Dell Technologies. Experience includes roles such as Global Programs Manager, where responsibilities involved managing escalations for Global 500 clients, and as a Global Project/Program Manager Consultant, leading telecom service delivery and stakeholder communication. Broderick also served as Enterprise Tech Support Manager II, overseeing a team focused on complex server issues, and as Public Customer Care Manager, managing teams dedicated to higher education and healthcare sectors. Previous roles include directing a major contact center for client services and leading care support rollouts in international markets, showcasing a consistent track record of improving operational efficiency and team performance.