David Williams is the Director of International Product Support Engineering at Dell Technologies, where they focus on engineering escalations and product defect resolution. With over 29 years of management experience, they have dedicated 23 years to various roles at Dell, including leadership in global commercial support services. Prior to Dell, they served as a Microbiologist and Medical Technologist at Northeast Methodist Medical Center. David holds a BS in Medical Technology and a BA in Microbiology from The University of Texas at Austin.
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