Dell Technologies
Faris Soliman Gasim is a seasoned professional with extensive experience in account management services and customer success, currently serving as Regional Senior Manager at Dell Technologies for the Middle East and Africa. With a focus on driving enterprise customer success and managing service delivery within the Enterprise Infrastructure Group portfolio since April 2018, Faris has also held significant roles in various organizations, including as a board member at STTAR Institute, Swiss Hospitality Company, and SEA_Ventures. Prior experience includes leadership positions at EMC, where Faris enhanced customer satisfaction in the Personalized Support Service portfolio, and at BAE Systems Saudi Arabia, where oversight of IT Infrastructure and Operations was provided to major clients. Faris began the career in IT management at ARGAS after earning a degree from King Fahd University of Petroleum & Minerals.
This person is not in any teams
This person is not in any offices
Dell Technologies
614 followers
Dell Technologies is a provider of hardware, software, cloud and big data solutions. Founded in 1984, today Dell Technologies has a workforce numbering over 130,000 and operates globally in 180 countries. Dell Technologies is divided into two reportable segments: the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG). The Infrastructure Solutions Group provides Dell’s customers with cloud storage and big data solutions. Dell offers a range of solutions, including traditional and next-generation options like all-flash arrays, scale-out file, object platforms, and software-defined solutions. On the server side, they similarly offer a variety of solutions, including high-performance rack, blade, tower, and hyperscale servers. The Client Solutions Group provides customers with hardware such as desktops, laptops, displays and projectors. Included in this segment is their Dell PC-as-a-Service, which simplifies PC management for companies by allowing them to purchase individual monthly seats that encompass hardware, software, and lifecycle services at an affordable, predictable price point. Together, the Infrastructure Solutions Group (ISG) and the Client Solutions Group (CSG) facilitate Dell’s customers’ digital transformation as they work to strengthen their businesses and lift workforce productivity.