Fred Richmond is an Enterprise Technical Support Sr. Advisor at Dell, specializing in EqualLogic network storage solutions. Previously, they served as a Customer Support Technical Leader at Orbotech Inc., where they managed hardware and application problems while supporting field engineers. Fred started their career as a Field Service Engineer at Gerber Garment Technology, diagnosing and maintaining Computer-Aided Design systems. They hold a Bachelor of Science in Electrical Engineering focused on Computers from Northeastern University, which they earned between 1983 and 1989, along with certifications including CCNA and CompTIA Network+.
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