Gada Uy is a seasoned professional with extensive experience in operations and training management within the call center industry. Gada held the position of Operations Manager at Convergys from August 2005 to December 2006 and served as Call Center Operations Manager (Workforce) and Technical Training Manager at Dell in December 2009. Prior to this, Gada worked as a Technical Trainer at eTelecare Global Solutions from April 2003 to August 2004 and was involved in Training and Organizational Development at Asia Partnership Philippines, Inc. from August 2004 to August 2005. Gada holds a Bachelor of Science degree in Physical Therapy from the University of Santo Tomas.
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