Hamza Qarfi is a Technical Support Manager specialized in OOH and EMEA. They began their career at Atos from 2009 to 2014 as a Help Desk Technician, providing technical support for various companies. Hamza continued to advance in the field at Dell Technologies from 2019 to 2022, where they held multiple positions, including Technical Support Engineer and Senior Technician, focusing on customer satisfaction and complex problem resolution. They hold a Diploma in Specialized Technical Systems and Networks from EFET and advanced degrees in Systems, Databases, and Management Information Systems from ENITE.
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