Igor Ragozin is a Senior Technical Customer Success Manager at Dell Technologies, where they have excelled in transforming reactive support into proactive success since 2019. They established operational cadences, designed onboarding and adoption playbooks, and led critical incident resolutions. Previously, Igor served as a Senior Technical Account Manager at vcpi, a DAS Health Company, from 2011 to 2018, where they managed enterprise healthcare accounts and drove significant project growth. Igor holds a Bachelor of Information Technology from the University of Wisconsin-Milwaukee, earned between 2007 and 2010.
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