Jennifer Berger possesses a solid background in technical support and dispatch roles, having worked at Dell from February 2010 to January 2015 as a Technical Support Agent L1 specializing in Alienware products. Following that, Jennifer continued at Dell Technologies from January 2015 to November 2018, taking on responsibilities as a Dispatcher in the DRT/L2 team for Alienware and as a GSAP TSE focused on Vmax. Jennifer holds a Bachelor's degree in Systems Engineering from Universidad Católica de Costa Rica 'Anselmo Llorente y Lafuente', obtained between 2003 and 2009.
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