Justin McBride is an accomplished professional with extensive experience in IT management and customer service. From September 2014 to November 2016, Justin served as ITS Manager at Academy Mortgage Corporation, overseeing 25 personnel and implementing career development programs. As Customer Escalation Manager at Dell EMC since April 2017, Justin excels in addressing complex customer issues. Previous roles include Assistant Vice President at CIT, where quality assurance processes were enhanced, and operational analyst positions at Zions Bancorporation, focusing on data analysis and user support. Additionally, Justin has held supervisory and team lead positions at Teleperformance USA and IKANO Communications, demonstrating a strong commitment to team development and efficiency. Educational credentials include a Bachelor's of Science in Data Management and Data Analytics from Western Governors University and an associate degree in Communications from Salt Lake Community College.
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