Matthew Baber is a Senior Technical Customer Success Manager at Dell Technologies, with extensive experience in account, engagement, and operations management across the Asia Pacific region. They have previously held roles such as Customer Support Manager at The Yield, where they demonstrated strong abilities in customer engagement, incident management, and strategy development. Matthew's history includes significant positions at Dell, where they contributed to improving productivity within the Service organization and driving reporting standards for customers. With a focus on enhancing customer experience, they have played a crucial role in delivering effective support solutions and maximizing technology investments.
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