Richard Walls

Dell Technologies

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Richard Walls

Sr Manager - Global Digital Customer Success

Richard Walls is an accomplished Sr Manager at Dell Technologies, leading global teams focused on customer success and driving significant online sales across various product segments. With extensive experience in product management, Richard has successfully managed P&L for diverse technology offerings, including Industrial IoT and commercial notebooks, while collaborating with cross-functional teams to enhance product strategy and market execution. Richard has a strong educational background, holding an MBA from the University of Illinois Urbana-Champaign and currently pursuing a postgraduate degree in Artificial Intelligence & Machine Learning at The University of Texas at Austin. Previous roles include leadership positions in experiential learning and teaching assistantship in marketing courses, showcasing a commitment to education and professional development.

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