Serena Balch

Serena Balch is a Senior Solution Architect with over 18 years of experience in global IT sales, marketing, and business development. Previously, they served as a Solution Architect and Sales Representative at Dell, where they excelled in building relationships, managing projects, and delivering high-impact presentations. They have also held roles such as Assistant Project Manager at Crouch Industries and provided administrative support within Dell's sales division. With a strong focus on strategic planning and client relations, Serena has consistently driven project success and exceeded sales targets.