Yesenia C. is an accomplished IT Service Delivery Manager at Dell Technologies since April 2021, overseeing a team of IT professionals providing support services for multiple Boeing portfolios. With extensive experience at Boeing from 2011 to 2021 in various IT management roles, Yesenia has led initiatives in application management and incident response while mentoring staff and ensuring strategic alignment with industry trends. Prior to Boeing, Yesenia held positions at MITRE CAASD, Lockheed Martin, Iridium, and Comptek Federal Systems, demonstrating a diverse background in systems engineering and project support. Academic qualifications include a Master of Science in Human Factors, a Master's in Management of Information Systems, and several relevant certifications.
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