Zaudi Marte possesses a diverse background in customer service and technical support, with expertise spanning over a decade. Starting as a Small Business Specialist at Bank of America, Zaudi excelled in providing exceptional customer service and training new hires. Transitioning to Collette, Zaudi developed concierge skills by booking travel and educating clients on cultural nuances. At Dell Technologies, Zaudi served as a Technical Support Engineer, gaining extensive knowledge in storage solutions and networking. Currently, as a Renewal Commercial Account Manager II, Zaudi drives significant revenue growth, securing over $10 million annually in the Enterprise Florida territory while leading business review meetings to optimize client contracts and usage. Zaudi holds an Associate's degree in Computer Systems Networking and Telecommunications from the New England Institute of Technology.
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