John D'Sa is currently the Associate Vice President and Global NOC Leader at Deloitte, where they leverage their expertise in ITIL and service delivery management. Previously, John held roles as a Continual Service Improvement Manager at AT&T and a Service Delivery Manager at IBM. John also served as an Information Technology Manager at Deloitte from 2015 to 2018. They earned a Bachelor of Arts in Economics from National College in 2002.
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